- Payments for services purchased through "http://eurekamondo.com/" are eligible for a refund only if canceled within 30 days from the original transaction date.
- The transaction date refers to the date of purchase, including any service extensions carried out by Safepass Solutions Limited, registered at 86-90 Paul Street, London, Greater London, United Kingdom, EC2A 4NE, with registration number 1571082, under the applicable Service Agreement.
- While you may cancel a service anytime, refunds are only issued if requested within the designated refund period for that specific service.
- General refund conditions apply to all eligible services, and additional terms may apply depending on the specific service. Each service is eligible for only one refund request.
- A service must be fully canceled before a refund can be processed. Refunds are not available for services suspended or terminated due to a violation of our terms.
- All refunds are issued in EUR, and the customer is responsible for any exchange rate fluctuations between the time of payment and the time of refund.
Feel free to contact us if you have any questions.